Welcome to Creative Home Building Contracting LLC (“Creative Home”, “we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website: https://creativehome.ae (the “Site”).

By using our Site, you accept the practices described in this policy.

1. How We Use This Information

We use the data we collect to:

  • Deliver and manage home renovation and landscaping services
  • Respond to your inquiries or consultation requests
  • Improve the performance and security of our website
  • Share updates or offers (only with your consent)
  • Analyze user trends for internal planning

2. What Information We Collect

When you visit or engage with our services, we may collect the following types of data:

  • Contact Details – such as your name, email, phone number, and address

  • Project-Related Information – design preferences or property location for quotation or service purposes

  • Website Activity Data – like your IP address, browser settings, device type, visit times, and pages viewed

  • Cookies and Tracking Info – for improving website functionality and performance

3. How We Keep Your Data Safe

We use appropriate security tools and methods to prevent misuse, loss, or unauthorized access to your data. While no method is entirely foolproof, we take all reasonable precautions to protect your personal information.

4. When We Share Your Data

We only share your data when necessary and with trusted third parties who help us deliver our services, such as:

  • Subcontractors, architects, or suppliers involved in your project

  • IT or analytics providers for improving our website

  • Legal or regulatory authorities when required by law

All partners are bound by confidentiality agreements and data protection requirements.

5. Cross-Border Storage or Processing

Your data may be processed or stored in the United Arab Emirates or in jurisdictions where data protection laws differ. If such transfers occur, we ensure adequate safeguards are in place.

6. Your Privacy Rights

You have full control over your data. At any time, you may:

  • Request access to view the information we hold

  • Ask for corrections or updates

  • Withdraw any previously given consent

  • Request deletion of your personal information

  • Object to marketing communications

To exercise these rights, email us at info@creativehome.ae.

7. Third-Party Links

Our website may link to other websites for informational or reference purposes. We are not responsible for how these external websites manage your personal data. Please review their privacy policies separately.

8. Use of Cookies

Cookies help us understand how visitors use our site and improve your browsing experience. You can disable cookies via your browser settings, though this may affect some website features.

9. Children’s Data

Our website and services are designed for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has shared personal information with us, please contact us to remove it.

10. Changes to This Policy

We may revise this Privacy Policy to reflect updates in our practices or legal requirements. The latest version will always be posted on this page with the updated effective date.

11. Contact Information

If you have questions about how we handle your personal information or would like to make a privacy-related request, please contact us:

📧 Email: info@creativehome.ae
🌍 Website: https://creativehome.ae

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